If you aren’t completely satisfied with your purchase within 30 days of your order shipping, you may return the item(s) for a full refund of the merchandise cost. To be eligible for a return, your item must be unused and in the same condition that you received it.
Please retain all packaging material until you're completely satisfied with the condition and performance of your purchase. Doing so will make it easier to exchange or return the item if necessary. The journal must be in new condition and contain no marking on any part of the journal.
Please click https://returns.nifty.co/ to to initiate your free return or exchange. Make sure you have your order number and billing zip code. If you don’t know your order number, one tip is to try searching for “Nifty” or “Order Confirmation” in your email inbox.
Please note: While exchange are allowed, our online returns center is unable to directly support them, so if you wish to receive a different journal you have to return your item and re-order from the site.
Of course we are always here if you need any help along the way. Email us at firstname.lastname@example.org and we can help you with any step.
We apologize, but international orders cannot be returned or exchanged and are final sale. Regardless of your shipment country, if your item arrives damaged or incorrect, you may be eligible for a return or replacement.
Damaged or missing items
No need to worry, we’ll make sure you are taken care of. If your item is missing or damaged, send us an email so we can get a replacement out to you! A request for replacement needs to be made within seven (7) days of receiving the purchase.